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#APPLE REMOTE DESKTOP LOGS HOW TO#
#APPLE REMOTE DESKTOP LOGS INSTALL#

Select the checkbox to synchronize assets found in the discovery connection with the existing assets in Web Help Desk. Select the checkbox to ignore blank values encountered mapping fields of the discovery tool. To disable automatic synchronization, select Every but do not select a day of the week. Select a synchronization schedule that determines how often Web Help Desk collects properties from the discovered endpoints. In the Remote Desktop Version row, select 3.2 or earlier.Įnter the database host name/IP address and port number.Įnter the name, username, and password of the database containing the asset data table or view. In the Connection Name field, enter a name for this connection.Ĭlick the Discovery Tool drop-down menu and select Apple Remote Desktop. Click Setup > Assets > Discovery Connections.Log in to the Web Help Desk Administrator Console.Remove any retired assets from ARD before synchronizing with Web Help Desk. Navigate to Report > System Overview and click Run to run a System Overview Report.ĪRD does not remove systems from the database when they are no longer included in a System Overview report.Open Remote Desktop and select the systems to import.Record these connection settings, as you must add them to Web Help Desk. The Apple script configures the ARD database to enable TCP/IP access, and then displays your database connection information. You record the Apple script connection settings.The Remote Desktop is started before you configure the database for TCP/IP access.(Screenshot property of © 2021 Apple Inc.) Start Apple Remote Desktop and ensure it is scanning for computer systems.

#APPLE REMOTE DESKTOP LOGS INSTALL#

Install Apple Remote Desktop on the discovery database server.

Run the bridge installer on the Web Help Desk server.

Download WHDRemoteDesktopBridge.dmg from the SolarWinds Downloads site.

The System Overview Report option exports the asset data to the ARD PostgreSQL database. When completed, scan all assets that must be included in Web Help Desk, and then run a System Overview report in ARD. Web Help Desk provides a setup script to create the configurations for you. To use Apple Remote Desktop (ARD) 3.2, enable and configure the ARD PostgreSQL database to allow network connections.

View All Application Management ProductsĬonfigure the Apple Remote Desktop 3.2 settings.

View All IT Service Management Products.

Customer Success with the SolarWinds Support Community.Installing Server & Application Monitor.

#APPLE REMOTE DESKTOP LOGS HOW TO#

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